THE BEST BRANDS

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The Crossroads

Hours

Crossroads Mall will close at 6:00 PM on the following days: January 1st - New Year's Day July 4th - Independence Day Thanksgiving Eve - Wednesday before Thanksgiving December 24th - Christmas Eve December 31st - New Year's Eve

Holiday Hours - Mall Closing at 6PM

2025 Holiday Hours 

The Crossroads is at the center of all major retailers in the greater Kalamazoo area.

Established 1987, Aéropostale is a specialty retailer of casual apparel and accessories, offering high-quality denim and fashion essentials at compelling values for young men and women.

Through its Aero Oneness platform, Aéropostale celebrates individuality, inclusivity and acceptance—an attitude which was adapted from its loyal customers and celebrated at the brand’s 1,000+ worldwide locations and online at aeropostale.com.

Instagram: @aeropostale
Twitter: @aeropostale
Facebook: Aeropostale
Tik Tok: @aeropostale

Aéropostale

Twitter

Facebook

Instagram

Perfume RMU located on the upper level near elevators&nbsp;

Allure Lux Paris

Well priced, private-label casual clothing, accessories and footwear.

American Eagle Outfitters

Pinterest

Auntie Anne’s pretzels are hand-rolled, twisted, baked to a golden brown and are made on the spot to hit the spot. Our pretzels are heaven scent and our old fashion lemonades never go out of fashion. Stop by and satisfy your cravings while shopping.

Did you know that you can now take Auntie Anne’s to your next event or meeting?  You’re guaranteed to be an insta-crowd pleaser when you show up with pretzel buckets, party box of pretzels and dips. Order today by calling the store or visit <a href="https://www.ezcater.com/brand/pvt/auntie-annes">Auntie Anne's Online</a> .

Auntie Anne's

For the past decade, Bath &amp; Body Works has reinvented the personal care industry with the introduction of fragrant, flavorful indulgences, including shower gels, lotions, candles, and accessories. With its focus on creating and offering the best products and its emphasis on innovation from nature, Bath &amp; Body Works is destined to become the ultimate personal care destination.

Bath & Body Works

Build-A-Bear Workshop®

It’s the most fun you’ll ever make! Choose from all kinds of furry friends, add lots of stuffing and make a wish on a heart. Personalize your furry friend by adding scents, sounds, outfits and accessories. Let your imagination soar and create your story at Build-A-Bear Workshop!



Make Your Party Plans Today

Choose your party package and let us make it a party to remember! At your Build-A-Party celebration, every Guest makes &amp; takes home a furry friend, a Party Leader guides the adventure (5 or more Guests), and you’ll enjoy party games &amp; fun-filled activities. Make your party plans at buildabear.com/party.

Build-A-Bear Workshop®

Cardtronics (ATM)

Brand-name athletic footwear, sports apparel, equipment, and accessories for the entire family.

Champs Sports

Delivers contemporary clothing and accessories for every aspect of a woman's life - day and night.  Soft, fluid and feminine, Charlotte Russe addresses every lifestyle need, integrating fashion and design to make a seamless transition from casual to dressy.  Designed for the 15 to 35 year-old customer, Charlotte Russe is for women who want established trend and fashion at value price points.  The Charlotte Russe environment is exciting and comfortable, gracefully embodying architecture and design, with unique design features and appealing displays.

Charlotte Russe

Chico’s was founded in 1983 as a small boutique selling Mexican folk art on Sanibel Island in Florida. Then one day, our founders discovered the sweater that made literally everyone look fabulous, pivoted the business and retail was never the same. The rich colors, bold prints, unique artisanal details, problem-solving styles, and amazing personal stylists made a lasting connection with customers. Now there are over 600 Chico’s boutiques nationwide, international (franchise) partners, and a monthly mailer. 
From the beginning, we’ve believed in the power of originality—that what’s different makes us bold. And we design with this philosophy in mind. For every piece we create, we ask how it will be unique, inspire women to feel good (no matter their age), and help them express their personality and individuality with confidence.

Chico's

Known for its delicious Chinese cuisine,&nbsp;China Wok&nbsp;offers a variety of Chinese favorites like sweet and sour chicken, along with vegetarian options.

China Wok

Claire’s is a global brand powerhouse for self-expression creating exclusive curated and fun looks for all ages. Every girl is special and powerful and our goal at Claire’s is to inspire and empower girls to express their own unique style through our wide range of jewelry, hair, cosmetics and fashion accessories. 

Claire’s is THE place to get pierced.  We’ve pierced over 100 million ears worldwide.  Our highly trained specialists will ensure that your piercing experience is truly exceptional.

Whether you are getting pierced or picking out the perfect accessories for a special celebration, Claire’s will make it special.  
Claire’s…We make memories.

Claire's

Creative Perfumes offers you a selection of fragrances and beauty products for men and women.

Creative Perfumes

Crossroads Mall

You name it we make it apparel for all!

Custom World

Drip Check men's pre-owned, defective, pre-loved resell apparel.

Drip Check

Dry Goods

We have always believed that every cup of tea is not just a beverage but a vibrant story – a blend of tradition, creativity, and community.

Eternal Boba

Famous Footwear was founded on a simple idea: that everyone deserves to feel the joy that comes from a new pair of shoes. Across the U.S., Canada, and online, we help families stand a little taller by delivering the styles they want from the brands they love. From favorites like Nike, Vans, and adidas, to Crocs, Birkenstock, Timberland, Dr. Martens, Converse, and more, whatever your style, Famous will have you feeling on top of the world. Because that Famous feeling is for everyone.

Famous Footwear

First Vending Candy

Foot Locker is a leading global athletic footwear and apparel retailer. Its stores offer the latest in athletic-inspired performance products, manufactured primarily by the leading athletic brands. Foot Locker offers products for a wide variety of activities including basketball, running, and training.

Foot Locker

francesca's® specializes in the most fashion-forward styles in women's clothing, accessories and gifts. Our stores are constantly filled with new treasures and our style is always one step ahead of the trend. Each francesca's® boutique has its own charm which means you’re sure to find something special and unique at each one!

Francesca's

Let guests take home a piece of the fun with this fully stocked retail-style redemption center. From plush toys and novelty gadgets to branded keepsakes, FunShop encourages players to trade in tickets or make direct purchases. It’s the perfect way to extend the entertainment experience and keep customers excited about coming back.&nbsp;

Funshop

FYE is the leader in all things music, movies, games &amp; more!

f.y.e.

H&amp;M is a place for everyone to explore their personal style while creating a more sustainable fashion future. You can find everything from key fashion pieces to affordable wardrobe essentials, motivational workout wear and complete-the-look accessories for Ladies, Mens &amp; Kids! Visit us in-store or on hm.com for all your fashion needs.



Are you a member of our loyalty program? Sign up today at hm.com or the H&amp;M app and get 10% off your second purchase. Earn points when you shop, receive exclusive offers, early access to promotions and so much more!

Hot Topic specializes in 100% officially licensed music &amp; pop culture apparel and accessories for our diverse, label-defying customers. All fandoms are welcome, from music, pop culture, anime, Funko and tons more. The first Hot Topic store opened in November 1989 in Montclair, CA. It has since grown to encompass 650+ stores across the U.S. and Canada, and a bustling online community at <a href="http://hottopic.com/">hottopic.com</a> and @hottopic on Facebook, Twitter, Instagram and TikTok.

Hot Topic

Hip Hop Gold, Silver, Diamond Jewelry For Reasonable Prices. Repair/Fix Broken Watches &amp; Jewelry. ** We Buy Gold **

Ice Jewelry

﻿ Our mission is to create lasting memories through cutting-edge photo booth technology and exceptional service.

Innovative Foto, Inc.

I-Talk Phone Repair is the top choice in Portage, MI, if you are looking for a phone repair service. We understand the importance of your devices for daily errands, so we strive to provide high-quality services. Our team will work closely with you throughout the service to ensure that your device is repaired and fully functioning. 

We specialize in iPhone screen repairs and iPad screen repairs, as well as cell phone accessories. Our team has worked on countless services, ranging from tablet repairs and phone camera repairs to phone battery replacement services and phone speaker repairs. No matter what electronic device you want us to fix, our experts will guarantee to check and fix your tablets and phones.

I-Talk

J. C. Penney Company, Inc. (NYSE: JCP), one of the nation’s largest apparel and home retailers, combines an expansive footprint of over 860 stores across the United States and Puerto Rico with a powerful e-commerce site, jcp.com, to deliver style and value for all hard-working American families. At every touchpoint, customers will discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 95,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort. For additional information, please visit jcp.com.

JCPenney

JCPENNEY PORTRAITS is an all-occasion professional photography studio dedicated 
to telling stories through pictures. We will capture the most important moments of your life: Maternity, Newborn, Children, Family, Pets, and more while providing you with a variety of affordable options so that you can choose the level of investment that is right for you.

JCPenney Portrait Studio

Experience beauty and style at JCPenney Salon, where our professional stylists deliver expert haircuts, color, and treatments tailored to your look. From everyday styles to special occasion glam, we offer quality services in a welcoming atmosphere—conveniently located inside your local JCPenney store. To book an appointment please call 269-323-7766.

JCPenny Salon

JD Sports is a leading retailer of fashionable sportswear and sneakers, combining globally recognized brands such as Nike, adidas, Jordan, Champion, Vans and The North Face with strong own brand labels such as Pink Soda Sport and Supply &amp; Demand.

JD Sports

Fast and reliable watch and jewelry repairs for men and women. We specialize in expert watch battery replacement, jewelry cleaning, sizing, and restoration, as well as chain and bracelet repairs, ring resizing, and stone replacement and setting. Same-day service is available. Experience quality craftsmanship at express speed. Visit us today for trusted service you can count on.

Jewelry Express

Journeys is a unique teen retail leader with an emphasis on footwear and specialty items including apparel, backpacks, hats and accessories. Kids and infant sizes are also available.  

With more than 840 stores in all 50 US states, Puerto Rico and Canada, Journeys offers the most popular brands that cater to teens today, such as Vans, Converse, adidas, Timberland, Dr. Martens, UGG and many more. 

Through strategic artistic partnerships and creative collaborations with musicians, and a focus on giving back to the community through charitable events and volunteer programs, Journeys has become more than just a retailer, but a universal part of teen and youth culture.  Journeys is, in every way, an attitude you can wear – and an attitude that cares!

Journeys

Kalamazoo Custom Tailoring, your premier destination for men's fashion in southwest Michigan. With over 40 years of experience, we are the trusted choice for tailoring services.

Kalamazoo Custom Tailoring

The store for diamonds and jewelry. Every diamond is hand-selected to match beautifully and must pass exacting quality standards. Kay is diligent about the quality of our craftsmanship. We take the time to ensure the diamonds in your jewelry are well matched to one another. Because we import more diamonds than any other company in the United States, we can offer you the largest and finest diamond selection at the best price.

Kay Jewelers

Kiddie Koncepts provides small rides for young children, typically placed near the kids' play area or food court in malls and shopping centers. These rides are colorful and themed with characters like animals, cars, or airplanes, designed to entertain toddlers and preschoolers.&nbsp;

Kiddie Koncepts

Lids has the biggest and best selection of sport, fashion and collegiate hats in the latest designs and trends. Choose hats from the hottest brands and profiles, with the accessories and apparel you need to complete your look. Whether you need the perfect style, the perfect fit or the perfect gift, Lids has your hats.

Lids

Legendary New York department store offering the best in apparel, jewelry, cosmetics, home furnishings.

Macy's

Vintage store at Crossroads Mall with local vendors, one-of-a-kind pieces and ever-changing inventory!

Main Street Vintage

Mall Management

Oriental Imports, Japanese Animation and Snacks, Martial Arts supplies, Feng Shui &amp; Lucky Bamboo.

Mandarin Gifts

A full-service nail salon offering manicures, pedicures, airbrushed designs, artificial nails, acrylic nails, nail wraps, gel nails and nail sculpture.

Millennium Nails

Official Driving School is more than just a driving school. We believe in the power of community. That’s why we make a point to build relationships and create programs that will impact the community you live in for many years to come to build a better, safer place together.

Official Driving School

Pandora designs, manufactures and markets hand-finished and contemporary jewelry made from high-quality materials. Pandora’s mission – then and today – is to offer people across the world a universe of high quality, hand-
finished, modern and genuine jewelry products at affordable prices, thereby inspiring self-expression and individuality.
Everyone has their individual stories to tell – a personal collection of special moments that makes them who they are.

PANDORA

Step into Party Time for&nbsp;your ultimate destination for safe, clean, and exciting fun at the mall! Perfect for kids, teens, and adults alike, our arcade offers a vibrant mix of classic favorites and cutting-edge games in a spotless, welcoming environment.

Party Time

Stop taking your eyes for granted and take them to Pearle Vision. Trust them to our experts who've been caring for you and your eyes for over 50 years.

Pearle Vision

Popular Demand is based out of Grand Rapids, Michigan and has grown to 3 locations. We are an online leader in trending lifestyle brands. Don't see what you want, shoot us a message, we can get it.&nbsp;

Popular Demand

60-Day Returns. Premium Packaging. Buy Online, Free Ship-To-
Store!

Why settle for the same mall jewelry store? ??? Our secret 
superpower is combining the unique abilities of independent 
jewelers with the strength of a large jeweler to offer 
selection, customization, and quality at a great price. With 
highly knowledgeable associates (our “rock” stars), thousands 
of 5-star reviews ? (our gold stars!), and the best jewelry 
warranties around (our secret sauce), you’ll feel confident 
in your purchase.

Rogers & Hollands® Jewelers

Security Office

SHOE DEPT. ENCORE carries popular-price brands as well as Clarks, Columbia, Stacy Adams, Skechers, Steve Madden, Timberland, Tommy Hilfiger, Hey Dude, Crocs and branded athletics such as Adidas, New Balance, and Puma. We have products from Ladies’, Men's and Children's Shoes, Handbags, Accessories and Shoe Care.

SHOE DEPT. ENCORE

Set Decorator · Event Planner · Performance &amp; Event Venue

Simply Elegant

Sleeping Tiger Imports brings you the best goods and gifts from around the globe!

Sleeping Tiger Imports

Unique, fun and trendy gifts and novelties.  The selection includes licensed merchandise from movies, television and music.  Also offering gag items, "Over the Hill" products and a variety of unique lava lights and glow-in-the-dark novelties.

Spencer's

Whether you want a traditional short cut, fades, or something modern, our barbers and stylist have you covered and customize each visit to your satisfaction! We do classic shaves with straight edge razors, as well as facial hair trimming and shape up! Call 269-808-4278 to book an appointment!

Str8 Razor

Super Ski High Bungee

Discover a colorful world of candy at The Candy Store, your go-to treat shop in the mall! From gummy bears to sour belts and chocolatey delights, there's something for every sweet tooth. Perfect for kids, families, and anyone craving a little joy!

The Candy Store

The Children’s Place greets moms with the latest fashions and head-to-toe outfitting in kids’ sizes newborn to 14. New moms will love our layette line featuring convenient matched sets and must-have baby essentials. Our one-stop shopping experience grows with the kids, offering a wide assortment of quality clothing, shoes and accessories. Shopping is easier than ever with fashion kids want to wear at a value moms love!

The Children's Place

Torrid is the best-loved clothing destination for curvy women across North America. Designing for sizes 10-30, the brand is obsessed with offering the perfect fit= and over 3 million active customers have found theirs at Torrid! Premium quality. Total versatility. Right-this-minute style. All offered in mid and plus sizes at over 600 physical stores across the US and Canada (and of course at torrid.com!)

Torrid

Sexy. Glamorous. Innovative. Victoria's Secret is the leading specialty retailer of lingerie and beauty products, dominating its world with modern, fashion-inspired collections, prestige, fragrances and cosmetics, celebrated supermodels and world-famous runway shows.

Victoria’s Secret

Providing quality body jewelry for all types of piercings at great prices.

Vivid Body Jewelry

Stop by and grab Coffee, Iced Tea, or your favorite drink!

VO's Coffees

Wicked Ways was established in 2001, making us one of the oldest studios in the West Michigan area. We currently have 3 studios in the West Michigan area for all of your tattoo and piercing needs!

Wicked Ways Tattooing

Zoomaroo combines the excitement of a&nbsp;kiddie&nbsp;ride&nbsp;with the utility of a stroller. With no time restriction, your Zoomaroo rental allows the entire family to enjoy the day at Crossroads Mall.

Zoomaroo

Zumiez is a leading speciality retailer of apparel, footwear, accessories and hardgoods for young men and women who want to express their individuality through the fashion, music, art and culture of action sports, streetwear and other unique lifestyles.

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THE BEST BRANDS

Hours

Today’s Hours

Tenant Hours

Upcoming Hours Changes

General Hours

Holiday Hours - Mall Closing at 6PM

2025 Holiday Hours